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A burst pipe in a century-old rowhouse
Philadelphia AI automation answers it

Old buildings fail at their own convenience, and a homeowner standing in water at 1am calls until somebody picks up. We build missed-call recovery, intake scoring and after-hours triage that live inside your own CRM rather than ours, and review the logs weekly against booked appointments. Run from San Diego, serving this 5.9 million person metro.

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02 · Benefits

Benefits of AI Automation in Philadelphia

Philadelphia has the oldest housing stock of any major American city, and old systems fail without warning. Across the city and the surrounding counties the operator who answers at 1am books work the one returning calls at 9am never hears about.

LIVE workflow.lead_qualify.v3 step 1 of 5 · cycle 001
TRIGGER webhook · inquiry QUALIFY two questions DECIDE book · handoff BOOK calendly · slot found HANDOFF slack · on-call LOG audit row · v2
AUDIT · lead_qualify.v3 · rolling
00:00:01 TRIGGER webhook.roof_inquiry queued
00:00:01 ACTION crm.contact_created → Torres
00:00:00 LOG row_written.audit_005418
tasks / hr
pending
sourced after audit
avg time · trigger to book
pending
sourced after audit
escalation rate
pending
sourced after audit
cost / decision
pending
sourced after audit

Verified numbers land after your audit call, sourced from your CRM. This page ships without invented figures.

03 · What lands in your inbox

An AI stack audit, not a pitch

01

A read on your manual workload

We walk your intake process, follow-up, and quote drafting and show you exactly where your team is spending the most manual hours and where leads fall through between inquiry and booked appointment.

02

A written spec of three builds

Three specific automation builds ranked by estimated revenue impact, with the data from your own CRM that justifies the ranking. Built on Flowbots, Anthropic Claude, n8n, and custom Python, inside your stack.

03

An honest go or no-go

If the math does not work for your business, we say so on the call and you keep your money. If automation is not the highest-return move right now, we tell you what is. No black-box bot, no SaaS license you cannot audit.

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04 · What we would run first

The first automation we build is the one losing you the most revenue tonight

A 24/7 lead qualification agent, from trigger to booked appointment, every decision written to a log your office manager can read without asking us. Trigger the moment the inquiry arrives. Qualify on your team's logic. Book on your calendar or hand to a named person on your team. Every exchange written to an audit row your team owns.

TRIGGER
Inbound form, call, or SMS
Reads from your existing intake, whatever it is.
any channel
QUALIFY
Two questions your team already asks
Written by us against the exact language on your Philadelphia intake sheet.
under 3s
DECIDE
Book the slot, escalate to a human, or drop into a nurture queue
Rules your Philadelphia team approves. Documented. Editable per week.
deterministic
ACT
Writes to your CRM, your calendar, and your on-call Slack
Uses your existing accounts. No new SaaS logins.
your stack
LOG
Audit row per decision, readable by your team
Includes the inputs, the rule that fired, the action, and the outcome.
yours forever
05 · On the ground in Philadelphia

No Philadelphia office, and no Center City address to point at.

Magister Digital is an operator-run team headquartered in San Diego, serving operators across the city and out through Bucks, Montgomery, Delaware and Chester counties. We have no local suite and no account manager in the region, and we would rather say so than let you assume it.

The founders and the in-house team run your account directly instead. Every market we serve gets the same dashboard, the same weekly pipeline report and the same named owner per workstream. Nobody has ever fixed a cost per booked job by renting a room closer to the customer.

06 · The rest of the stack in Philadelphia

One team runs the whole stack in Philadelphia

Built for one of three verticals. Pick yours: home services, medical and dental, or legal.

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07 · Questions Philadelphia operators ask first

The questions a careful Philadelphia buyer is already holding

What happens to the automation when the engagement ends?
The agents, workflows, training data, and log structure belong to your business. They live in your CRM and your infrastructure. You do not lose access to anything when we stop working together.
How is this different from buying a platform for our Philadelphia team?
A platform sells you the parts. The work is deciding which calls qualify, what happens to the ones that do not, and how an emergency reaches a human without losing context. We build and operate that, then document it so you could run it without us.
Can it recognize an old-house emergency?
It can be built to ask the questions that separate one, which in this housing stock matters. A slow leak and a failed cast iron stack in an occupied rowhouse are very different jobs, and the intake should know which it has before anybody is dispatched.
Can my team see what the agent told a Philadelphia caller?
Yes, every conversation is logged in full inside your own CRM and we review them with you weekly. An agent you cannot audit is one you should not point at emergency calls.
What if the agent makes a mistake?
We monitor the log weekly. When the agent misqualifies a lead or drafts a quote with the wrong labor rate, we flag it, adjust the logic, and document the change. You see the adjustment in the log. We do not wait for you to notice a pattern and file a support ticket.
Does AI automation work for medical practices under HIPAA?
It can, within defined limits. We do not automate exchanges that involve protected health information without a formal HIPAA-compliant infrastructure review. We do automate consultation booking, follow-up on general inquiries, and content pipelines inside marketing copy. We name exactly where the compliance line sits for your practice at the audit stage.
How much does AI automation cost?
AI automation as a single-channel engagement starts at $20K per month. Full-stack engagements that include AI automation, SEO, paid media, and CRM start at $60K per month. We scope from there based on the number of builds, your CRM environment, and how much of the operation we run. The audit produces a specific number before you commit.
08 · Who you will work with

Three founders. You will speak to one of them

Brian Hong

Brian Hong

Co-founder & CEO
Read profile
Michael Merlino

Michael Merlino

Co-founder, Strategy & AI systems
Read profile
Dimitry Morgan

Dimitry Morgan

Co-founder, Head of paid media
Read profile
09 · Locations

San Diego HQ, servicing ten metros nationwide

Headquarters
Call (619) 330-0953
Metros served
10 · Book a call

Bring your numbers. We will tell you what they say.

Forty-five minutes, no deck, and you keep the findings whether or not you hire us.

Book a strategy call or call (619) 330-0953